Reading
Air Conditioning Recharge, Batteries, Battery Check, Brake Inspection, Brakes, Bulb Replacement, Catalytic Converter, Exhausts, Front and Rear Brake Pads and Disc Check, Front Wheel Alignment, MOT, Servicing, Servicing, Suspension Check, TPMS (Tyre Pressure Monitoring Systems), Tyre Repair, Tyre Repair, Vehicle Health Check, Wheel Alignment, Wheel Balance Check, Winter Check, Steering Geometry
Very professional and pleasant experience from the sales team at Waylands Reading. Ashley was very patient and helped answer our questions to make sure we chose the right car for us, and the receptionist was always welcoming. You can tell the team work hard to ensure great customer service.
From start to finish the staff at Reading where 5*. Special thanks to Ian Parsons for his help and assistance in the purchase of our XC60 R Design Pro. Additional thanks to Alexander for his technical help and James for being a good ambassador for the company. Zero complaint, highly recommend everyone at Reading. Thank you.
Dropped in a Saturday for yearly service. On time, efficient and competitive pricing. Can't complain!!!
I had my Volvo booked in at Waylands Reading for a brake check and faulty air conditioning . This was a few weeks ago when the garage had just recently reopened. Simon Gosden look after me and my car with his usual friendly efficiency. I was very reassured to the many measures that the company have put in place to protect us and the staff.The car was returned repaired by Alex Fernandez-Page who always goes the extra mile to explain as to what the problem was and how it was put right. Thank you to the Waylands team.
This Sunday noon we visited the new showroom to see, try and order a new Volvo hybrid and to enquire about the charger unit at home. Unfortunately this was not to be! The female receptionist was excellent -pleasant, polite and efficient And asked us for a drink but the salesman John exactly the opposite. He said there was none to try, don’t know when it’ll be possible to try one and the delivery was February 2020. We wanted to discuss further but he didn’t offer us seat or chance to discuss in detail. However he printed for us some price charts and spec sheets. From the display cabinet in the showroom I wanted to buy Volvo brand leather case for my iPhoneX but it was the early model. John said I should be looking for these in the mobile phone shop. Will you have that in stock John at a later date? ‘No’ was his curt reply! No courteousness, no up-selling, no salesmanship. Dear Volvo - training & quality revision please. Thank you.
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