Air Conditioning Recharge, Batteries, Battery Check, Brake Inspection, Brakes, Bulb Replacement, Catalytic Converter, Exhausts, Front and Rear Brake Pads and Disc Check, Front Wheel Alignment, MOT, Servicing, Steering Check, Suspension Check, TPMS (Tyre Pressure Monitoring Systems), Tyre Repair, Vehicle Health Check, Wheel Alignment, Wheel Balance Check, Winter Check
Great service from Scott at Waylands Reading. We visited 3 different dealers on one Saturday to look at a range of cars and the best experience was with Volvo. Scott was extremely knowledgeable, never pushy and really knew the product range which wasn’t the case with the two other dealers. We spent quite a few hours looking at a range of XC60s and 90 and never felt we were being rushed. Following a second visit on the Sunday we purchased the car and the whole process was very quick and easy. Scott was then able to get the car ready with a tow bar fitted by the next weekend. Very impressed and look forward to dealing with them in the future.
I've just purchased a 2019 XC90 R Design from Waylands Reading and this was a first class experience from start to finish. I'm over the moon right now. I first went there to test drive a XC90. It's a great modern show room, well organised with regards to COVID so I felt safe while still feeling the premium welcome you'd expect from Volvo. I met Jon who explained everything about the car and paid great attention to my needs after the drive. I wanted a used car but there was nothing available at the time with the very specific extras I wanted. I'll be honest, at the time, I wanted to spend a bit less and buy an older model from an independent retailer. Well the quality of the cars (scratched inside and some outside despite "great condition" posts) and the service at independent used car retailers made me rethink that quickly. Jon called me back with a car that had everything I could dream of. It was slightly above my budget but much newer, very low mileage and with over 2 years Volvo Guarantee left. Jon’s detailed knowledge and advice convinced me, without him being pushy at all. The process to trade in my old car, buy the new one, tax it etc, was very smooth. Jon also explained all the main settings I should know of from minute one. He also made sure I was leaving with a full tank of diesel which was a nice surprise for a used car. I left very happy with the experience and the car and also confident I got a good deal and value for money. Thanks a lot Jon, I’m already in love with the car. If you’re after a Volvo, new or used, I can’t recommend Waylands Reading enough, you won’t be disappointed!
From start to finish our journey with Waylands has been without fault. We first made acquaintance with Scott Williams when looking to buy a new plug-in hybrid car. Scott was extremely helpful throughout, very knowledgeable and friendly, and we appreciated his expertise and experience when choosing add-on specifications. We went on to purchase an XC40 plug-in hybrid back before covid-19. Despite lockdown, Scott and Waylands have regularly been in contact to ensure we were kept informed on delivery expectations. Then last week we were able to drive away in our new XC40. Thank you to Scott and all at Waylands for your time and assistance throughout.
I have just purchased a new XC40 from Waylands and was so impressed I thought I would share it! Even as I arrived at the showroom the first time you feel the professionalism, but with a relaxed atmosphere. Everything is well laid out and of course covid secure and I was made to feel welcome straight away. Mitch helped me through the purchase process to find the car that was right for me, answering my myriad of questions that were thrown at him daily :). He was extremely helpful and ultimately sold me a car which I couldn't be happier with. Massively impressed with the Volvo brand.
No hard sale, no time constraint, no pressure. Nothing was ever too much hassle. Scott was amazing with listening to my needs of a car and helped me with various options and processes. Highly recommend the team they were fab! Jennifer
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